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Customer Support


One Partner. All Digital Health.


User Guides


CLINiC-C (Cisco)
CLINiC-P (Poly)
CLINiC-V (Vidyo)
CLINiC-VC (Vidyo)
CLINiC-W (Windows) Coming Soon
MedView-C (Cisco)
MedView-V (Vidyo)
MEDVIEW-W (Windows) Coming Soon

    Accessory, ceiling extension microphone, for Cisco MedView


    Accessory, microphone, ceiling mount, for Vidyo MedView or CLINiC


    Remote Control, tethered, for Vidyo configured MedView


    Volume Control, for Vidyo MedView

Horus Scope Cradles

Our Capabilities

  • Iron Bow’s IronCare™ Support team is certified to provide hardware, software, maintenance, and warranty support services by these partners.
    • Cisco – Gold Partner – Collaboration, Networking, Data Center, Security
    • Poly (now HP) Silver Partner - Group Series, Studio X series, Video products
  • Additional expertise in these technologies
    •  IT systems – Compute, networking, storage
    • Microsoft Windows - Deployment or Migration, Hardware, Managed Services (MSP)
  • 24/7/365 U.S. based support team
  • HIPAA compliant services available
  • Extensive knowledge of a wide portfolio of products and technology
  • In-house manufacturing, warranty and repair services
  • Capabilities for performing proactive diagnostics and device monitoring
  • Management of equipment, entitlement periods and renewals
  • Tier 1, 2 and 3 engineering expertise for incident management

Need Product Support?

Call 833-IRONBOW (476-6269)
or Email