Iron Bow Technologies Completes SOC 2 Type 1 Certification for Call Center Services
Herndon, VA – September 07, 2017
Iron Bow Technologies, an IT services provider that serves commercial, healthcare and government customers, today announced that it has successfully completed a System and Organization Controls (SOC) 2® Type I Audit examination for their Customer Support Representative Call Center Services System. Iron Bow Technologies retained international business advisory firm Skoda Minotti for its SOC 2® audit work. Iron Bow Technologies selected Skoda Minotti after an intensive search based on their reputation as a leading risk advisory and compliance firm.
Ben Osbrach, CISSP, CISA, QSA, CICP, CCSFP, partner-in-charge of Skoda Minotti’s risk advisory group says, “We were excited to work with Iron Bow from the very start. They are an intriguing organization delivering high quality services and their business adds to our growing SOC reporting practice.”
SOC 2® engagements are performed in accordance with the American Institute of Certified Public Accountants’ (AICPA) AT-C 320, Reporting on Controls at a Service Organization and based on the trust service principles outlined in the AICPA Guide, Reporting on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy. The SOC 2® Type I report is performed by an independent auditing firm and is intended to provide an understanding of the service organization’s suitability of the design of its internal controls. A service organization may select any or all of the trust service principles applicable to their business and Iron Bow chose to report on security, availability, and confidentiality. The successful completion of this voluntary engagement illustrates Iron Bow’s ongoing commitment to create and maintain a secure operating environment for their clients’ confidential data.
Skoda Minotti’s testing of Iron Bow’s controls included examination of their policies and procedures regarding network connectivity, firewall configurations, systems development life cycle, computer operations, logical access, data transmission, backup and disaster recovery, and other critical operational areas of their business. Upon completion of the audit, Iron Bow received a Service Auditor’s Report with an unqualified opinion demonstrating that their policies, procedures, and infrastructure meet or exceed the stringent SOC 2® criteria.
“The successful completion of our SOC 2® Type I examination audit provides Iron Bow’s clients with the assurance that the controls and safeguards we employ to protect and secure their data are in line industry standards and best practices,” said Ray Harris, Vice President & CIO.