Virtual care has applications across the continuum of care and in nearly every facet of care delivery. Delivering care when and where the patient needs it is becoming the expectation. Patients can no longer be expected to travel to providers, they want (or often need) a provider to come to them.
For over 10 years, Iron Bow has been developing, deploying and supporting virtual care solutions that are designed to meet the unique needs of our healthcare clients and their patients. We have broad technology expertise to design and implement solutions. Combine that with our knowledge of how healthcare organizations operate and Iron Bow is strongly positioned to be your trusted partner for realizing telehealth’s promise and value to patient care.
The Continuum of Care
Iron Bow’s telehealth products and technology services have applications across the continuum of care. From providing connection between the ambulance and the hospital to pulling in specialists for immediate consults to linking primary care doctors from rehab facilities to wellness checks in patents’ homes, Iron Bow can help organizations realize digital health goals today.
Remote access to providers is not only a need in clinical settings. Schools, high-risk work environments, field operations and more have a real need for virtual care applications. Iron Bow can design a solution that meets the needs of a clinical setting while providing access for third party specialty providers to communicate and collaborate on patient care.
The desire for personalized care is a commonality across all health specialties. Digital and telehealth solutions provide the platform for patients and providers to directly interact and communicate throughout the course of care. Iron Bow can not only help design the platform and application that works best for your specific use case, but also continue support through our IronCare offerings to ensure your technology is working as needed and expected.
Iron Bow was engaged to assist with additional implementation of telehealth services for a client. Their current platform had manually managed standard operating procedures which needed to be automated to extend the use of telehealth solutions. Using an agile development methodology an automated system was developed with a high level of stakeholder and end-user input in order to mimic the manual process. A Customer Relations Management (CRM) deployment release, managed by Iron Bow, promises to extend the functionality of the platform by integrating it with various telehealth systems. The learning and feedback from the deployment will provide the foundation for future development iterations.
A newly-built hospital needed to add video teleconferencing capabilities in 28 conference rooms throughout the building. The requirement was to be able to conduct video calls with numerous other facilities stateside and worldwide. The clarity of the video calls was a key factor for the users, who were primarily doctors, needing to see in fine detail from the far end for proper diagnosis. The Iron Bow site survey uncovered several issues with work completed prior to our engagement in the equipment set up and infrastructure design. Our team of experts provided the appropriate technology and connections for each space to remediate the issues that were found. We also leveraged the existing SMART-Podiums and integrated IPTV into the video teleconferencing solution allowing the client to easily use a one touch panel to control all devices. The doctors now have the ability to conduct high-resolution video calls with facilities all over the world in support of patient care.
The Iron Bow team removed the burden of technology procurement, deployment and support for ten specialty programs. Supporting a national virtual care program, Iron Bow is responsible for vetting and sourcing technologies, project/program oversight, comprehensive managed and sustainment services, reporting and analytics, clinical adoption and training services and device installation for ten programs including telestroke, telebehavioral and telepediatrics.
A government health agency needed a new Enterprise Class Wi-Fi infrastructure at their Las Vegas campus. Beginning with an on-site instrumented survey of the existing wireless infrastructure at each of the six facilities of the campus, Iron Bow designed, integrated, and deployed a solution that met current and future needs. The solution integrated with the existing components to support existing and future Bar Code Medication Administration (BCMA), Bar Code Expansion (BCE), mobile medical devices, data, voice, and wireless video systems, biomedical engineering applications, electrocardiogram (EKG) systems, radio frequency identification (RFID) and other location services and other wireless applications.
The Iron Bow team provides support services for the continued deployment and operation of Content Distribution Network (CDN) for the Employee Education System (EES) for a government healthcare provider. The CDN is an enterprise system that delivers broadcasts and content on demand videos to employee desktops. The team is responsible for all services required to maintain the CDN network, technical support to CDN users and local Information Resource Management (IRM) staff, implementation of major infrastructure upgrades, and support during equipment installations across the organization. The team also supported web development that was essential to the continued growth of the CDN and its corresponding benefits. Work here included supporting the CDN’s integration with the Learning Management System (LMS) and the implementation of several CDN web enhancements. Today the team maintains the CDN web application and CDN Server Farm at their current level of operation. It also ensures that all new code releases will be fully tested and documented before implementation.
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